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🗑️

Data Deletion Request

You're in control of your data. This page explains exactly how to delete it — whether through the app in seconds, or by contacting us directly.

How to Delete

Two ways to remove your data

Choose the method that works best for you. In-app deletion is instant and available in all our apps. If you prefer, you can also contact us directly.

⚡ Fastest 📱

Delete from the app

The quickest way — no email required, available in every Corsair Labs app.

  • 1 Open the app on your device
  • 2 Go to Settings or the Profile menu
  • 3 Tap Account → Delete Account
  • 4 Confirm the deletion — all your data will be queued for permanent removal
✉️ Email request 📧

Contact us directly

If you can't access the app or prefer to handle it over email, reach out and we'll take care of it.

  • 1 Email us at labscorsair@gmail.com
  • 2 Include the email address linked to your account
  • 3 Include the name of the app you're using
  • 4 We'll confirm receipt and process your request within 7 days
Our Apps

What data each app stores

Every app is different. Here's exactly what we hold for each one — and what gets erased when you request deletion.

🛡️

GuardIan Parental Controls

Stores parent account profile, paired child device records, geofences, alert settings, selected emergency contacts, and subscription status. Linked to child monitoring data below.

⚠️ Personal data
👦

GuardIan Child

Stores location history, route and geofence events, SOS alerts, app usage reports, installed-app inventory, device status, and command status - all scoped to the paired parent or guardian account only. GuardIan Child does not store call logs, SMS content, browser history, microphone audio, camera content, screenshots, screen recordings, or keystrokes.

⚠️ Personal data
💖

Lovelock

Stores account identity, partner pairing records, shared couple content, uploaded media, app settings, and diagnostics. Account deletion removes associated Firebase account data, Firestore records, and Storage media where available.

⚠ Personal data
🧾

ReceiptVault

Stores receipt records, receipt images or documents you upload, account identifiers, backup metadata, settings, and diagnostics. Delete records in the app or contact us to request removal of server-side backup data.

⚠ Personal data
💱

Multi Currency Converter

Stores local settings and may process app diagnostics, usage events, and exchange-rate requests. Clear app data or uninstall to remove local settings; contact us for any server-side privacy request.

✓ Minimal data
🀄

Jenga Master

Stores basic device info for crash reporting (model, OS version) and Google Play purchase records if in-app purchases were made. No account required.

✓ Minimal data
☠️

Pirates Checkers

Stores basic device info for crash reporting (model, OS version) and Google Play purchase records if in-app purchases were made. No account required.

✓ Minimal data
🌪️

Freefall

Stores game progress locally on your device and may process ad identifiers, crash diagnostics, analytics events, Google Play purchase records, and optional Play Games data. Clear app data or uninstall to remove local progress; contact us for any server-side privacy request.

✓ Minimal data
🚲

Delivery Dash

Stores local gameplay progress, settings, scores, and purchase state on your device. It may process ad identifiers, crash diagnostics, analytics events, and Google Play purchase records when those services are enabled.

✓ Minimal data
💧

Bubble Blitz

Stores local gameplay progress, settings, and scores on your device. It may process ad identifiers, crash diagnostics, analytics events, and Google Play purchase records when those services are enabled.

✓ Minimal data
🎲

Ludo Rush

Stores guest identity, matchmaking records, private-room data, coins, match history, purchase records, ad events, and gameplay diagnostics when online features are used. Contact us for deletion of server-side gameplay records.

⚠ Account data
Google Play purchase records — transactions processed through Google Play Billing are managed by Google, not by us. To delete those records, visit your Google Play account or contact Google support.
What happens next

Deletion timeline

Once you submit a deletion request — in-app or by email — here's exactly what happens and when.

✓
Immediately

Account access revoked

Your account is deactivated. You can no longer sign in, and if you're a GuardIan parent, all child monitoring stops instantly.

⏳
Within 7 days

Active data removed

Your account profile, linked device records, selected emergency contacts, location history, geofence records, app usage reports, installed-app inventory, alerts, and command records are permanently deleted from our servers.

🔒
Within 14 days

Backups purged

Your data is removed from all encrypted backup snapshots as they cycle through our 14-day backup retention window.

🗑️
Within 30 days

All traces erased

Any remaining anonymized diagnostic logs referencing your device are purged. Nothing identifiable to you remains on our infrastructure.

⚠️ Deletion is permanent and irreversible. Once your account and data are deleted, we cannot restore them. If you have an active GuardIan subscription, cancel it through Google Play before deleting your account — deleting the account does not automatically cancel billing.
Exceptions

What we may retain

In rare cases, certain non-personal records may be kept to comply with legal obligations.

We may retain anonymized, aggregated crash diagnostics (no device identifiers, no account info) for app stability purposes, and we may keep records required by applicable law — for example, billing records for tax compliance. These records contain no information that could identify you personally.

Questions about your data?

Email us at labscorsair@gmail.com or reach out through any of our apps. We respond to all data-related requests within 7 business days.